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Rest assured, we are paying close attention to all of your feedback. Problems with actual functionality (inability to use the new form or aspects of it, slow load times, crashes, etc) have been reported and are being worked on. We're also aggregating all your feedback about the presentation and usability of the commenting form in the general sense, including items missing from the previous version, and the appropriate project teams are reviewing this feedback to help guide what further changes will be made. Thank you for your patience as we continue to work on the new commenting system.
AKA, we will continue to act like we care until everyone moves to Dreamwidth where they actually do care, and respond to complaints.
Basically you implemented and entirely non-functional comment system, even after the Beta told you it was crap...why? Cause you paid for it. You knew it wouldn't go over well so you made sure to never announce it in English until it was implemented.
The choosing an icon is completely clunky and the search function doesn't work right. We cannot preview our comment so lets just hope we don't screw anything up. Screened comments are about impossible to read. Lack of subject lines render many comms unable to function. The fact that a lot of people cannot even LOAD the new system.
Yeah this is a real brilliant update LJ. I'm just sad I can't cancel my paid journal and get my money back because the lack of respect you show your users is unexceptable.
AKA, we will continue to act like we care until everyone moves to Dreamwidth where they actually do care, and respond to complaints.
Basically you implemented and entirely non-functional comment system, even after the Beta told you it was crap...why? Cause you paid for it. You knew it wouldn't go over well so you made sure to never announce it in English until it was implemented.
The choosing an icon is completely clunky and the search function doesn't work right. We cannot preview our comment so lets just hope we don't screw anything up. Screened comments are about impossible to read. Lack of subject lines render many comms unable to function. The fact that a lot of people cannot even LOAD the new system.
Yeah this is a real brilliant update LJ. I'm just sad I can't cancel my paid journal and get my money back because the lack of respect you show your users is unexceptable.